Thursday 03 February 2005 Lecture

Knowledge management?

TD Wilson's "The nonsense of 'knowledge management'" Info Res 8(1) Oct 2002
TW Malone "How do people organize their desks?" ACM Transact Office Info Sys 1 (1) Jan 1983 99-112

Differences in handling information for individuals and for groups

Neat vs. messy desks reflect the sort of tasks the person is engaged in, which may in turn reflect the personality of the person, which in turn reflects the task and so on....

Exercise
How would organize these things?

tasks
journal


office supplies & tools - not visible
floppy disks
pens
stapler remover

bookmarks & cup in regular use, on desktop, memory stick - visible

reference not visible
campus directory
department directory

decorations - you suggest - visible


post it on the monitor edge - visible

to-read pile for the unopened mag
currently being read pile
classes
fun
research projects a-(n)


archive - visible
cds

active school files - visible

unopened journal
opened and not read
opened and read
currently in reading

bag can go somewhere else

proceedings storage out of sight/shelf

terms for organizing a desk
---------------------------
accessibility & visibility - proximity & visibility
currently using
have used & no longer actively using
will use but haven't used
shape
security
functional or decorative
topic?
project...

height

efficiency? creativity? insight? what do

for group: mission/goals/elevator pitch/project deadlines/meetings

why do you want to organize?
who do you want to organize for?
why do you want to work?
what do you like doing?